Privacy Policy
How IFB Gaming collects, uses, and protects your personal information.
1. Who we are
IFB Gaming (“we”, “us”, “our”) is a company registered in England, Company No. 12374867, based in Southwark, London. We are the data controller for the personal information described in this policy. You can contact us at info@ifbgaming.com.
2. What this policy covers
This policy explains what personal information we collect through our website and services, why we collect it, how we use and protect it, and the rights you have. It covers our enquiry and contact forms, the Data Waypoint registration, the Partner with IFB form, the Request Tech form, volunteering and board applications, and any other way you share information with us.
3. The information we collect
Depending on how you interact with us, we may collect:
- Contact and enquiry details: name, email, phone, organisation, region or borough, and the content of your message.
- Data Waypoint applications: organisation details, primary contact, services offered, communities supported, and related information.
- Partnership enquiries: organisation and contact details, partnership interests, and funding information you choose to share.
- Technology requests: organisation ID, contact details, device needs, and details about who the devices are for.
- Volunteering and board applications: the information in your CV and expression of interest.
- Website usage data: limited analytics information about how the site is used (see “Cookies” below).
Please only share the personal information that is needed, and avoid including special category data (such as health information) unless it is necessary and you are happy for us to hold it.
4. How we use your information, and our lawful basis
| Why we use it | Lawful basis (UK GDPR) |
|---|---|
| To respond to enquiries and provide the support or service you ask for | Consent, or legitimate interests |
| To process Data Waypoint, partnership, and technology requests | Legitimate interests, or steps prior to a contract |
| To consider volunteering and board applications | Legitimate interests |
| To keep records and improve our services | Legitimate interests |
| To meet legal and safeguarding obligations | Legal obligation, or vital interests |
5. How your information is handled and stored
Our website forms send submissions securely to our email (info@ifbgaming.com) and, for some forms, record them in our records system, which uses Google Workspace tools (such as Google Sheets) operated under our control. Access is limited to those who need it to respond to you. We take reasonable technical and organisational measures to protect your information.
6. Who we share it with
We do not sell your personal information. We may share it with:
- Service providers who help us operate (for example Google Workspace, our website host, and email provider), acting on our instructions.
- Partners or delivery organisations, only where relevant to your request and, where appropriate, with your knowledge.
- Authorities or agencies where we are required to by law, or to protect someone at risk (see our Safeguarding Policy).
7. International transfers
Some providers (such as Google) may process data outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law.
8. How long we keep it
We keep personal information only as long as needed for the purpose we collected it, or as required by law, and then delete or anonymise it. Enquiries kept for 24 months, unsuccessful applications for 6 months.]
9. Your rights
Under UK data protection law you have the right to: access your information; ask us to correct or delete it; object to or restrict its use; withdraw consent; and request portability. To exercise any of these, contact info@ifbgaming.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
10. Cookies
Our website uses cookies and similar technologies, including limited analytics, to help the site work and to understand how it is used. You can control non-essential cookies through our cookie settings. For full details, see our Cookie Policy.
11. Children
Our services and volunteering are intended for adults (18+). We do not knowingly collect personal information from children through this website without appropriate consent and safeguards.
12. Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it last changed.
13. Contact us
For any question about this policy or your information, contact us at info@ifbgaming.com or via our contact page.
IFB Gaming, Southwark, London. Registered in England, Company No. 12374867.