Human-Led AI Policy
How IFB Gaming uses artificial intelligence: with people in charge, always.
Our core commitment: AI supports our people, it does not replace their judgement. Every decision that affects a person, a community, or our work is made by a human who is accountable for it. We use AI as a tool, never as a decision-maker.
1. Why we have this policy
IFB Gaming works to widen access to digital participation and AI literacy. As we help communities understand and engage with AI, we hold ourselves to the same standard we encourage in others: using AI thoughtfully, transparently, and in a way that keeps humans in control. This policy sets out the principles we follow and the practical rules for everyone working with or for IFB Gaming.
2. Who this applies to
This policy applies to everyone acting on behalf of IFB Gaming: directors, staff, volunteers, Non-Executive Directors, and contractors, whenever they use AI tools in our work.
3. Our principles
4. How we use AI
We may use AI tools to help with tasks such as drafting and editing content, summarising information, generating ideas, supporting research, improving accessibility, and building or testing parts of our digital tools. In every case, a person reviews, edits, and takes responsibility for the result before it is used or published.
5. Human oversight: the rules
To keep AI human-led, everyone at IFB Gaming must:
- Treat AI output as a draft or suggestion, never as a final answer.
- Review and fact-check anything produced by AI before using it.
- Make sure a human makes any decision that affects a person’s access to support, devices, opportunities, or services. AI must never make such a decision on its own.
- Keep a person clearly accountable for any AI-assisted work.
6. Data protection and AI
We do not enter personal, confidential, or sensitive information (for example beneficiary details, application data, or anything from our Google Sheets) into public or unapproved AI tools. We use AI in line with our Privacy Policy and data protection law. If in doubt, leave it out.
7. Acceptable and unacceptable use
We do
- Use AI to draft, then edit and verify with a human
- Use AI to summarise public or non-sensitive material
- Disclose AI use where it matters to the reader
- Use only approved tools for any work data
We do not
- Let AI make decisions about people unsupervised
- Enter personal or sensitive data into public AI tools
- Publish AI output without human review
- Present AI-generated material as independent expert opinion
8. Transparency with the people we serve
Where AI meaningfully shapes something a person receives from us, we are honest about it. If we introduce any AI-assisted feature that interacts directly with the public, we will make clear that it is automated and ensure a human route is always available.
9. Bias, fairness, and inclusion
AI systems can reflect and amplify bias. Because our mission is inclusion, we take this seriously: we question AI output that could disadvantage particular groups, we keep lived experience central to our work, and we do not let automated tools become a new barrier to participation.
10. Responsibility and review
Overall responsibility for this policy sits with John Adewole / CEO. Anyone with a concern about how AI is being used should raise it with them. We review this policy at least every 12 months, or sooner as AI tools and guidance evolve.
IFB Gaming, Southwark, London. Registered in England, Company No. 12374867. info@ifbgaming.com.

