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Gaming Is Social Infrastructure: From Abandoned Consoles to Community Assets

Digital inclusion is no longer a “nice to have”. It is core social infrastructure.

Across the UK, millions of functional digital devices—particularly gaming consoles—sit unused in homes. Recent data highlighted by Virgin Media O2 estimates that around 49 million consoles are currently abandoned or dormant. This represents not only significant economic value, but a far deeper social opportunity cost.

Through Empowering Futures, our work consistently shows that access to devices, data, and skills directly shapes outcomes across education, health, employment, and civic participation. When communities are digitally excluded, systems fail them quietly. When they are included, resilience follows.

The Hidden Cost of Unused Technology

The issue facing the UK is not a shortage of technology, but a failure of distribution and intent.

Usable devices sitting idle represent learners without tools, families unable to access essential services, and individuals excluded from digital life. This is not merely a consumer issue; it is a systems challenge. Without clear pathways for redistribution, technology accumulates where it is no longer needed and remains inaccessible where it is most required.

At IFB Gaming, we view unused technology as a latent public asset—one that, if mobilised correctly, can support learning, connection, wellbeing, and opportunity.

Why Market Solutions Alone Are Not Enough

High street organisations such as Cash Converters and CeX provide valuable routes for individuals to trade in or sell unwanted consoles. These models extend device lifecycles and offer short-term financial benefit.

However, they are not designed to address digital exclusion.

Commercial resale pathways are market-driven, not inclusion-driven. They do not reliably reach communities experiencing the greatest barriers to access, nor do they ensure devices are accompanied by connectivity, skills, safeguarding, or support. As a result, functional technology continues to sit unused, while exclusion persists.

This is why we welcome leadership from organisations such as Virgin Media O2 in reframing unused devices as a social value challenge, not simply a consumer one.

With a track record in digital inclusion—particularly through expanding access to connectivity via SIM card provision and data support (through the National Databank) —there is an opportunity to integrate device reuse into a broader, more inclusive model. When devices, connectivity, and skills are addressed together, digital inclusion moves from aspiration to impact.

Gaming, Neurodiversity, and Inclusive Learning

For many neurodivergent individuals and people with Special Educational Needs and Disabilities (SEND), gaming is far more than entertainment.

Game-based environments offer structure, clarity, autonomy, and immediate feedback—conditions that traditional systems often struggle to provide. Gaming can support regulation, communication, confidence, and problem-solving, and for many people acts as a primary gateway to digital engagement and skills development.

When access to gaming technology is removed, a critical pathway to learning and participation is also lost. Digital inclusion strategies that fail to recognise this risk excluding those who could benefit most.

IFB Gaming treats gaming as a legitimate, evidence-informed medium for inclusive learning, when paired with intentional design, safeguarding, and skills support.

The Gaming Paradigm: What Systems Can Learn

Gaming should be understood not merely as a sector, but as a paradigm.

Game design embeds principles that education, workforce development, health, and civic systems increasingly seek but rarely achieve: adaptive learning, user-centred design, safe failure, collaboration, progression, and motivation through purpose rather than compliance.

There is far more we can learn from gaming than we currently apply to policy and practice. IFB Gaming exists to bridge that gap—translating the strengths of the gaming paradigm into real-world pathways for inclusion, confidence, and capability.

Building Circular Pathways for Inclusion

True digital inclusion requires a circular approach—one that connects sustainability, device reuse, skills development, and community need into a single ecosystem.

This means moving beyond ad-hoc donations and isolated pilots toward long-term, cross-sector partnerships involving industry, local authorities, educators, and community organisations. Devices must be redistributed with intent, supported by training, connectivity, and safe spaces for use.

At IFB Gaming, our focus is on building these pathways—ensuring technology moves not just from owner to owner, but from underuse to impact, from excess to empowerment.


We invite you to work with IFB Gaming.

Together, we can ensure that unused technology becomes a catalyst for access, skills, and empowerment, rather than a symbol of missed opportunity.

Get involved. Partner with us. Help turn gaming into inclusive social infrastructure.

Digital Inclusion: Bridging the Digital Divide This Festive Season

This Christmas, the message of connection has never been more meaningful. Virgin Media O2’s new festive advert, Snowing SIMs, captures the spirit of giving by highlighting their incredible SIM card initiative through the National Databank.

At IFB Gaming, we are proud to be part of this inspiring mission, ensuring that no one is left behind in today’s digital world.

Tackling Digital Inclusion through the National Databank

According to Good Things reporting, 2 million households have no home internet, and 2.4 million can’t afford a mobile phone contract. This lack of access often affects vulnerable people facing other inequalities, hence the introduction of the National Databank in 2021.

The National Databank is like a foodbank but for mobile data. The National Databank provides free mobile SIM cards for people who can’t access the internet. Read about the National Databank on Good Things Foundation’s website.

Through our membership with the National Databank, IFB Gaming plays a pivotal role in distributing free SIM cards to those most affected by data poverty in London.

Together, we’re not just delivering connectivity—we’re creating opportunities, fostering inclusion, and paving the way for a digitally empowered future.”

Digital inclusion: Free SIM Cards

For many, the festive season is a time of joy and togetherness. But for others, particularly those facing digital exclusion, it can be a stark reminder of isolation.

In London alone, thousands struggle with data poverty, unable to access the internet for vital services, job opportunities, or simply to connect with loved ones.

Through our membership with the National Digital Inclusion Network, IFB Gaming has distributed free SIM cards to those who need them most. This includes individuals on low incomes, refugees, asylum seekers, people with English as a Second Language, British Sign Language Users, and others without recourse to public funds.

These SIM cards provide not just data, but a lifeline to the digital world—a tool to empower and uplift.

The Power of Connection
Virgin Media O2’s “Snowing SIMs” campaign beautifully showcases how something as small as a SIM card can make a big difference. Whether it’s supporting someone in applying for a job, participating in an online class, or staying connected with loved ones, this initiative goes beyond technology—it is about creating opportunities, fostering inclusion, and preparing the UK for a future of technological maturity and beyond. Virgin Media O2 is at the forefront, driving this essential and transformative change.

Snowing Sims’ – Christmas Ad by Virgin Media O2

Digital Inclusion: A Mission for London and Beyond

At IFB Gaming, we’ve seen firsthand how access to data transforms lives. London is a city of opportunity, but for many, digital exclusion creates barriers to participation.

By working together with the National Databank and like-minded partners, we’re helping to break down these barriers, one SIM card at a time. Read about our recent “Empowering Futures” and “Winter Data Care” initiative on Community Southwark’s website.

How Can Your Organisation Benefit?

By joining the National Databank, your charity or community organisation can:

  • Distribute free SIM cards to support those facing digital exclusion.
  • Help individuals access essential online services, education, and employment opportunities.
  • Strengthen your community impact with a meaningful, practical solution to data poverty.
  • Learn new skills and ways of working.
  • Be part of a National movement focused on eradicating inequalities.
  • Break the silo walls and connect your voice to National discussions and development.
  • Future-proof your organisation with member-only events and a knowledge base.
  • Access the National Device Bank and diversify your funding opportunities.

Why Get Involved?

The National Databank is a simple, effective way to support your community and break down the barriers of digital exclusion.

At IFB Gaming, being part of this initiative has allowed us to connect countless individuals and organisations to life-changing opportunities, and we want to share this opportunity with you.

Get in Touch with IFB Gaming

Need guidance on how to join? Unsure where to start?

IFB Gaming offers consultations to help you understand the process and make the most of this incredible initiative. Together, we can ensure no one in our communities is left behind.

Let’s create a digitally inclusive future—one SIM card at a time. Reach out to us today to learn more about joining the National Databank!

This Christmas, as we embrace the joy of giving, let’s remember the power of connection. Together, we can continue to address digital exclusion and data poverty, ensuring a brighter, more inclusive future for all.

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