IFB Gaming


Unlocking Convenient NHS Healthcare Access for Older and Elderly People

Are you or a loved one finding it challenging to book NHS appointments online? Don’t worry; you’re not alone. Many seniors face the same hurdle in today’s digital age. But here’s the good news: Technology can be your ally, and we’re here to help!

Currently, you may experience one of the following:

  1. Appointments have moved to Swiftqueue
  2. There seem to be backlogs
  3. There may be a latency issue, especially in SMS and bookings
  4. There are queues

We will get there. But You, or IFB, or the NHS, cannot do it alone. At IFB Gaming, we understand that navigating the digital landscape can be overwhelming, especially when it comes to essential healthcare appointments such as blood tests. That’s why we’re dedicated to providing tailored support for seniors in Southwark.

Bridging the Digital Gap

Our mission is simple, to empower seniors to take control of their healthcare by mastering the online appointment booking process. Here’s what we offer:

  1. Personalised Assistance: Our friendly team of tech-savvy volunteers is here to guide you every step of the way. We’ll patiently walk you through the process, ensuring you feel confident and comfortable using online platforms.
  2. One-on-One Training: We believe in learning at your pace. Through personalised one-on-one training sessions, we’ll teach you how to use your computer, tablet, or smartphone to access NHS services.
  3. Booking Support: Need help scheduling that important doctor’s appointment or arranging a prescription refill? We’ve got you covered. We’ll assist you in booking NHS appointments online, so you can receive the care you deserve.
  4. Tech Tips and Tricks: Discover handy tips and tricks to make using technology a breeze. From setting up email accounts to securely managing your healthcare records, we’ll ensure you’re well-equipped.
  5. Confidence Building: Our aim is not just to help you book appointments but to boost your overall digital confidence. We’ll make sure you feel comfortable navigating the online world independently.

Why Choose Us?

  • Human-Centered Care: We prioritise your needs and tailor our support to match your requirements.
  • Empowering Independence: Our goal is to empower you to take control of your healthcare journey.
  • Experienced Team: Our compassionate volunteers are well-versed in assisting seniors with digital literacy.

Join us at IFB Gaming and embark on a journey towards hassle-free healthcare access. With our support, you’ll gain the skills and confidence needed to book NHS appointments online, ensuring you receive timely and efficient medical care.

Don’t let technology stand in the way of your health and well-being. Contact us today to get started on your digital healthcare journey. Together, we’ll unlock a world of convenience and peace of mind for your healthcare needs.

NHS: Test & Trace with community groups

NHS Digital worked closely with Black and Asian community organisations through the UK Online Centres Network to recruit participants aged between 18-76 for the study.

The organisations involved are:

  1. IFB Gaming – Founded by John Adewole @ifbjohn
  2. Learn For Life – Founded by Hayley Nelson BEM @hayleylfl
  3. Smartlyte

During the research, we explored people’s attitudes, beliefs and experiences around coronavirus testing, the pandemic as a whole and how this affected day-to-day living. We explored the concept of taking part in regular coronavirus testing, even without having symptoms and the barriers that people face when trying to access these services. Finally, we looked at the NHS website and some new content about testing, to see how easy or difficult this information was to digest and understand.

The Usability Tests were conducted virtually via Microsoft Teams with a focus on Black, Asian, and other Minority groups in West Midlands, London & South East and Sheffield.

It was a really useful experience to be able to contribute to such vital research which will have a positive impact on communities around the UK

Hayley Nelson BEM (Learn For Life Enterprise, Sheffield)

Usability Testing Result

The research has had a significant outcome on how we approach learning and digital inclusion at IFB Gaming as it exposes elements of the Hidden Middle (proposed by Future Dot Now) and it resonates with the five key skills of the government’s Essential Digital Skills Framework. The research has also impacted research design at the NHS.

Hot off the press! Get Online Week’s “Empowering Futures”: A Celebration of Digital Empowerment


In an era where technology continues to redefine our lives, the importance of digital literacy and empowerment cannot be overstated. The digital world presents endless opportunities, from connecting with others to accessing vital information and advancing our careers. Recognizing this, IFB Gaming is excited to announce its enthusiastic participation in Get Online Week’s Empowering Futures event, a celebration dedicated to fostering digital empowerment.

IFB Gaming and Empowering Futures:

At IFB Gaming, we understand the transformative power of the digital realm, especially in the realm of gaming and esports. As we enter the age of technological innovation, digital skills are increasingly becoming essential for personal and professional growth. Get Online Week’s Empowering Futures aligns perfectly with our mission to empower individuals through the world of gaming and technology.

Empowering Futures offers a wide range of events, workshops, and resources designed to equip people of all ages with the knowledge and tools they need to thrive in the digital age. From improving digital literacy to fostering entrepreneurship and promoting inclusivity, Empowering Futures tackles various aspects of our digital lives. IFB Gaming is proud to be part of this initiative and is committed to supporting and encouraging everyone to harness the power of technology.

Why You Should Attend:

Get Online Week’s Empowering Futures event is a unique opportunity to expand your digital horizons, regardless of your age or skill level. Whether you’re a seasoned gamer, an aspiring esports athlete, or someone just starting to explore the digital landscape, there’s something for everyone at this event.

Here are some reasons why you should consider attending Empowering Futures:

  1. Boost Your Digital Skills: Learn from experts in various fields, including gaming, esports, digital marketing, and more. Enhance your knowledge and gain practical skills that can elevate your online presence.
  2. Networking Opportunities: Connect with like-minded individuals, professionals, and organizations who share your passion for gaming and technology. Build valuable relationships that can open doors to new opportunities.
  3. Inclusivity: Empowering Futures is committed to promoting digital inclusion and diversity. Attendees will find a welcoming and supportive environment where everyone’s voice is valued.
  4. Stay Updated: Stay up-to-date with the latest trends, technologies, and opportunities in the gaming and esports industries. Gain insights from industry leaders and pioneers.


The Event’s Press Release

For more details on Get Online Week’s Empowering Futures event and to get a sneak peek at what to expect, we highly recommend reading the event’s press release. To access the press release, please visit the official Get Online Week’s Empowering Futures website or contact the team directly.

The official website provides a comprehensive overview of the event, including the schedule, featured speakers, workshops, and registration details.

Good Things Foundation

Get Online Week is championed by Good Things Foundation. The campaign started in 2007 and it is currently in its 16th year. Good Things Foundation is on a mission to fix the digital divide, increasing awareness of digital exclusion and the pillars to tackle it: access to devices, data and digital skills training.

Every year Get Online Week has enabled people at risk of digital exclusion and data poverty to learn the Essential Digital Skills (Future Dot Now) and take back control of their lives and work during technology adoption maturity and beyond.


IFB Gaming is thrilled to be part of Get Online Week’s Empowering Futures event, and we encourage gamers, esports enthusiasts, and anyone interested in digital empowerment to join us in celebrating the endless possibilities of the digital world.

Together, we can shape a future where technology empowers and enriches our lives. Don’t miss out on this exciting opportunity to learn, connect, and grow in the digital age. We look forward to seeing you at our event and seeing the amazing photos from your Get Online Week events.

Don’t forget, whether you are representing a bank, retailer, telecommunications, charity or a community organisation, everybody can participate during Get Online Week by following these three steps.

Upcoming Events